The hotel is also within walking distance of Cologne Cathedral, Cologne Philharmonic, and the shopping district. Hotel amenities include the gym, whirlpool, indoor swimming pool, solarium, and sauna. Meals and refreshments can be had at the hotel's Alexander's Bar, Restaurant Raffael, Summer Terrace, Valentino Restaurant, or through room service.
Other services include valet laundry, concierge services, complimentary coffee (in the lobby), and parking (at 25 euros per day). Rooms feature work desks, voicemail, dataports, cable TV, weekday newspaper delivery, irons and ironing boards (on request), hairdryers, bathrobes, and trouser pressers (on request).